> everyday is some new incident or outrage Welcome to the age of social media. It's a two-edged sword. Your company can use it to get some viral sharing of you

> everyday is some new incident or outrage Welcome to the age of social media. It's a two-edged sword. Your company can use it to get some viral sharing of your great new concept car, coverage of how many pre-orders you sold, or it could be used to organize boycotts or spread word of "a hostile work environment" (whether true or not). And now the class-action attorneys can find their plaintiffs faster than ever before. > This kind of stuff is such a distraction from the business and the goal I bet if you ask Travis K if he would rather have hired full time "sensitivity trainers" or still be CEO, the answer would be easy. You seem to be arguing that there should be a third option, but that's a counterfactual world where civil liability is different than it is today in the USA.