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The 'how it works' page (https://www.manuscript.com/how-it-works https://www.manuscript.com/how-it-works) has specifics, as does the feature tour: https://www.m

The 'how it works' page (https://www.manuscript.com/how-it-works https://www.manuscript.com/how-it-works) has specifics, as does the feature tour: https://www.manuscript.com/features/task-management https://www.manuscript.com/features/task-management. If there's anything you're confused by, let me know.

keithnz 9y ago
I went to that page, it doesn't really tell me what it is. I'm not watching the video, should be clear from the text. I scrolled and read the text, it just makes bold claims, it's not really telling me at all how it works, whatever it is. Seems like it's some kind of communication tool for teams? I dunno, kind of ironic if it is a communication tool that it's really not clear what IT is.
- keithnz 9y ago
 Here's all the text from the front page.... can you point out what bit tells me what it is? Manuscript - Project Management for Software Teams</title> Go beyond done Craft great software. Learn how Manuscript works. The first 14 days are on us. No credit card required. Building software that matters… is more than a race to close issues. We know every team can craft great software, you just need the best tools and the right information. Best tools: Manuscript provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. Plus, there's robust integration with other best of breed tools like Slack, GitHub and Google Docs that's free and fully customizable, using the power of Glitch — our friendly collaborative coding community. Right information: Manuscript shows you the issue and project info you need, alongside updates from your integrated tools. As well as providing expert advice and insights from two decades of studying how great software really gets built. Clear, upfront pricing. We don’t nickel and dime. $10 per user, per month It starts with software that ships on a predictable schedule, but goes far beyond that, with software that’s trusted by your community, thoughtful about user experience, and responsible in the ways it treats people and data. …is crafted by teams because no-one works alone, and we only get better when we learn from each other. Why Choose Manuscript? Based on the engine of FogBugz, the platform that pioneered bug tracking, Manuscript is a purpose built project management tool for software teams. Crafted by Fog Creek Software, the creators of Glitch. We invented Trello, and co-founded Stack Overflow. Learn how Manuscript works: The first 14 days are on us. No credit card required.
 - GarethX 9y ago
 'Manuscript - Project Management for Software Teams', 'project management, issue tracking, and support' and 'Manuscript is a purpose-built project management tool for software teams' all seem like what you're looking for.
 - keithnz 9y ago
 you know that tells me nothing right? Excel is a project management tool, A google doc is, Jira is, Youtrack is, basecamp is, zen desk is, github is, bitbucket is...... lots of people claim that, it's a crowded space, what I want to know is what toys are you going to give me, what problem are you solving?
 - GarethX 9y ago
 Sure, but it is a literal answer to what you asked, 'what it is'. For what it does (the toys), I recommend the Feature Tour (https://www.manuscript.com/features/task-management https://www.manuscript.com/features/task-management) and for the problem, beyond the video, the best source for now is the launch post: https://medium.com/make-better-software/introducing-manuscript-aa4aabdc0f6c https://medium.com/make-better-software/introducing-manuscri.... I'll get more from that added to the homepage. Thanks for the feedback.
 - eitland 9y ago
 Let me try: This could have be a description of Jira. Or another tool. We are trying to help you here. Let me add: do add screenshots. I really really don’t like videos. Screenshots are faster and cheaper to add and tells me way more than a video I won't watch. (Feel free to add a video in addition to the screenshots though.)
- look_lookatme 9y ago
 It'll keep your morality and ethics in check, too. https://medium.com/make-better-software/introducing-manuscript-aa4aabdc0f6c https://medium.com/make-better-software/introducing-manuscri... https://medium.com/make-better-software/software-matters-in-the-world-f24d25b255d7 https://medium.com/make-better-software/software-matters-in-...
syllogism 9y ago
> The 'how it works' page (https://www.manuscript.com/how-it-works https://www.manuscript.com/how-it-works) has specifics No it fucking doesn't. Here's your how it works page, with all statements that tell me nothing commented out: https://gist.github.com/honnibal/a57e00faf74c7d43182c3568aa7abed0 https://gist.github.com/honnibal/a57e00faf74c7d43182c3568aa7... I was pretty generous with the definition of "tells me nothing".
- anildash 9y ago
  Do you have a question that you'd want an answer to?
  - syllogism 9y ago
    We're roughly in the market for a user-facing issue tracking solution for a commercial developer tools product. We've ended up with a discourse server, which is surprisingly good, but obviously there's room for improvement. So, sure, I had the most basic question: okay this thing is roughly in a product category I'm interested in. Is it worth trying? What does it have, what makes it different, and could it work for me? The features page looks like it has most of the information I was looking for from the How It Works page. However your features page is laid out in a way that makes it very hard to use: I have to click a category, scroll down a whole screen, and then look at four paragraphs of text that together have about one paragraph of information. Then I have to scroll back up, click on another category, and scroll back down.

keithnz 9y ago

I went to that page, it doesn't really tell me what it is. I'm not watching the video, should be clear from the text. I scrolled and read the text, it just makes bold claims, it's not really telling me at all how it works, whatever it is. Seems like it's some kind of communication tool for teams? I dunno, kind of ironic if it is a communication tool that it's really not clear what IT is.

keithnz 9y ago
Here's all the text from the front page.... can you point out what bit tells me what it is? Manuscript - Project Management for Software Teams</title> Go beyond done Craft great software. Learn how Manuscript works. The first 14 days are on us. No credit card required. Building software that matters… is more than a race to close issues. We know every team can craft great software, you just need the best tools and the right information. Best tools: Manuscript provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. Plus, there's robust integration with other best of breed tools like Slack, GitHub and Google Docs that's free and fully customizable, using the power of Glitch — our friendly collaborative coding community. Right information: Manuscript shows you the issue and project info you need, alongside updates from your integrated tools. As well as providing expert advice and insights from two decades of studying how great software really gets built. Clear, upfront pricing. We don’t nickel and dime. $10 per user, per month It starts with software that ships on a predictable schedule, but goes far beyond that, with software that’s trusted by your community, thoughtful about user experience, and responsible in the ways it treats people and data. …is crafted by teams because no-one works alone, and we only get better when we learn from each other. Why Choose Manuscript? Based on the engine of FogBugz, the platform that pioneered bug tracking, Manuscript is a purpose built project management tool for software teams. Crafted by Fog Creek Software, the creators of Glitch. We invented Trello, and co-founded Stack Overflow. Learn how Manuscript works: The first 14 days are on us. No credit card required.
- GarethX 9y ago
 'Manuscript - Project Management for Software Teams', 'project management, issue tracking, and support' and 'Manuscript is a purpose-built project management tool for software teams' all seem like what you're looking for.
 - keithnz 9y ago
 you know that tells me nothing right? Excel is a project management tool, A google doc is, Jira is, Youtrack is, basecamp is, zen desk is, github is, bitbucket is...... lots of people claim that, it's a crowded space, what I want to know is what toys are you going to give me, what problem are you solving?
 - GarethX 9y ago
 Sure, but it is a literal answer to what you asked, 'what it is'. For what it does (the toys), I recommend the Feature Tour (https://www.manuscript.com/features/task-management https://www.manuscript.com/features/task-management) and for the problem, beyond the video, the best source for now is the launch post: https://medium.com/make-better-software/introducing-manuscript-aa4aabdc0f6c https://medium.com/make-better-software/introducing-manuscri.... I'll get more from that added to the homepage. Thanks for the feedback.
 - eitland 9y ago
 Let me try: This could have be a description of Jira. Or another tool. We are trying to help you here. Let me add: do add screenshots. I really really don’t like videos. Screenshots are faster and cheaper to add and tells me way more than a video I won't watch. (Feel free to add a video in addition to the screenshots though.)
look_lookatme 9y ago
It'll keep your morality and ethics in check, too. https://medium.com/make-better-software/introducing-manuscript-aa4aabdc0f6c https://medium.com/make-better-software/introducing-manuscri... https://medium.com/make-better-software/software-matters-in-the-world-f24d25b255d7 https://medium.com/make-better-software/software-matters-in-...

syllogism 9y ago

> The 'how it works' page (https://www.manuscript.com/how-it-works https://www.manuscript.com/how-it-works) has specifics No it fucking doesn't. Here's your how it works page, with all statements that tell me nothing commented out: https://gist.github.com/honnibal/a57e00faf74c7d43182c3568aa7abed0 https://gist.github.com/honnibal/a57e00faf74c7d43182c3568aa7... I was pretty generous with the definition of "tells me nothing".

anildash 9y ago
Do you have a question that you'd want an answer to?
- syllogism 9y ago
  We're roughly in the market for a user-facing issue tracking solution for a commercial developer tools product. We've ended up with a discourse server, which is surprisingly good, but obviously there's room for improvement. So, sure, I had the most basic question: okay this thing is roughly in a product category I'm interested in. Is it worth trying? What does it have, what makes it different, and could it work for me? The features page looks like it has most of the information I was looking for from the How It Works page. However your features page is laid out in a way that makes it very hard to use: I have to click a category, scroll down a whole screen, and then look at four paragraphs of text that together have about one paragraph of information. Then I have to scroll back up, click on another category, and scroll back down.