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Customer loyalty is nice ofcourse, and Apple scores well in that department. Of the iPhone owners who were asked, an extraordinary 89% indicated they'd buy anot
by Samuel_Michon 16y ago
Customer loyalty is nice ofcourse, and Apple scores well in that department. Of the iPhone owners who were asked, an extraordinary 89% indicated they'd buy another iPhone.
What's more telling is that 29% of the Android phone owners said they did not want another Android phone, and 72% of those people said their next phone would be an iPhone.
As for Blackberry, it's all downhill for RIM from here on out. Of all Blackberry owners, only 42% answered that they'd buy another Blackberry, and 69% of those who wanted to switch would choose an iPhone.
http://gigaom.files.wordpress.com/2010/08/smartphone-switch.jpg http://gigaom.files.wordpress.com/2010/08/smartphone-switch....