I believe him. Few weeks ago, I had a client send me an email that I couldn't find anywhere in my inbox, trash or spam folders. I apologized to him and told hi

I believe him. Few weeks ago, I had a client send me an email that I couldn't find anywhere in my inbox, trash or spam folders. I apologized to him and told him to send it again. Still, nothing. This is a client I have been speaking with over Skype and via emails, but he became agitated when I told him to send through Skype or upload the document to google docs. I use gmail through IMAP, so I decided to log into my Gmail account and see if I can find any messages before this guy is pissed. And lo and behold, my "scumbag" folder is emboldened, full of new messages. You see, few years ago some client defrauded me and after a nasty email fight I put his name into an "scumbag" filter. This guy was one of the assholes who gave me a hard time early in my freelancing career and I didn't recognize him at all. Nor did he. My experience is <4 years old. This guy is going by a 7 year old memory. I know friends of mine who commission tens of web projects and work with tens of developers offshore (yes, normal everyday people who somehow have a bunch of programmers, mostly in India)