I don't think not providing updates makes them assholes. Its just the reality of the traditional software model gradually becoming obsolete. They paid the devel

I don't think not providing updates makes them assholes. Its just the reality of the traditional software model gradually becoming obsolete. They paid the developers to write software, and as a consumer we paid for that software. The cost of additional development has to be borne by someone. The success of the subscription model from biggies like MS, Adobe, Blizzard, SAAS startups, etc has shown that atleast one other model is viable. Its up to others' to show that there can be others.