5 ms·
The users speak with their actions... If they do the thing you want them to do more with a 'bad' UX than with a good one logic dictates they prefer the bad one.
by fleitz 9y ago
The users speak with their actions... If they do the thing you want them to do more with a 'bad' UX than with a good one logic dictates they prefer the bad one.
It would be morally presumptuous on my part to say that what I find to be annoying is not what they prefer.
It's like clickbait listicles, they get written because they work.
- pwinnski 9y agoThis is utter tosh. If they do the thing you want them to do, than logic dictates nothing about their preferences at all. If changing the UX results in a significant change in behavior, that actually suggests--I mean, "logic dictates" you've taken away an option that a significant number of people preferred so much they used it when it was available. Think about it this way: Given the choice of watching channel A or channel B or turning off the TV, I choose turning off the TV. If you take away that choice, I'll choose the lesser of the two remaining evils. That does not mean I prefer not having the choice to turn off the TV. Post-facto rationalization is just that. Users are not expressing a preference for dark patterns.
- fleitz 9y agoPeople don't have the option to not click on listicles? They don't have the option to use another app? They don't have the option to close the app?
- razakel 9y agoThey have the option, but you're using psychology to trick them into thinking they don't. You're using a medical science to manipulate people so you can make money. You're disgusting.
- deadmetheny 9y agoI'm going to give you the choice of being stabbed or punched. It would be morally presumptuous on my part to assume you don't actually enjoy the choice you have made, given you took that choice logically.
- fleitz 9y agoI'd take being punched, easy choice. Removing a cancel button or publishing a listicle is hardly a false dichotomy, you can close the app, you can not click on it. Users love anti-patterns which is why they frequent businesses that engage in them, rather than choose another business that doesn't. I had your inclinations too when I started making them, I protested that this would lead to various bad outcomes which didn't happen. None, zero, nada. Sign ups went up, traffic went up, etc.
- razakel 9y agoPeople don't necessarily do things because they like them or want to. Addiction is a thing.
- sizzle 9y ago"Users love anti-patterns which is why they frequent businesses that engage in them, rather than choose another business that doesn't. " Dude have you ever considered the plethora of other reasons users may choose a platform/service with 'dark pattern' over others, such as that platform/service being more feature rich or having a greater utility to that user? You are deluding yourself thinking your anti-patterns make a difference in the end. Sure signups may go up, but user engagement will surely drop off if the experience is crap or hostile after onboarding. Your sign up flow is just one small portion of a user's journey in your platform/app.
- deadmetheny 9y agoI cannot wait until the tech bubble bursts and people like you are living on the streets.