PMs aren't as technical as you might think, and the fact that he worked for facebook means he could have strong reasons to deny that they are listening. My poi

PMs aren't as technical as you might think, and the fact that he worked for facebook means he could have strong reasons to deny that they are listening. My point was that technicality isn't what will get in the way of listening vs not listening. He's backing his claim by saying it's technically impossible but that's just weak defense.