I frequently experience a variant of this where they don't even know who I am. Me: Hello! Caller: Am I talking to an individual or a company? Me: You should

I frequently experience a variant of this where they don't even know who I am. Me: Hello! Caller: Am I talking to an individual or a company? Me: You should know who you're calling. My answer really throws a wrench into their flowchart, they don't even know which product/service to try to sell me.