While I don't have a phone phobia, I do hate how much time it takes to get a simple piece of information. A recent example: I wanted to book a suite at a hotel

While I don't have a phone phobia, I do hate how much time it takes to get a simple piece of information. A recent example: I wanted to book a suite at a hotel. The hotel is not tall, and it overlooks a very noisy bar on one side. Is it possible to get a suite on the other side? Where will I be located, anyway? This information is not online. Instead I have to engage in a phone call. Spend some time on hold. Bounce between people who work in the hotel and a reservations desk a couple of time. Eventually I get the answer, and it's exactly what I want. But. I'm bothered in two directions. One, that the information is not at my fingertips. The other, that I find it irritating to have that actual conversation to get the information I want. I'd like to have a better handle on this mental impatience.