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Me, too. I don't hear, so I don't phone. However some business is almost impossible to conduct without phoning. AWS requires identification by phone. Customs t

Me, too. I don't hear, so I don't phone. However some business is almost impossible to conduct without phoning. AWS requires identification by phone. Customs tried to call me to ask me something about my bike I sent home from a holiday abroad. Credit cards are only unblocked by a phone call. And so on. (And phone relays are only a partial solution because some commpanies deem them insecure - I have currently a credit card I was not able to unblock, I will send them a cancellation notice.) So, in other words, it's not hatred or perhaps an anxiety disorder, but a real discrimination of a disability, which leads me to agree with Mr Fisher.

fivre 9y ago
Interesting. You don't use TTY devices then? I wouldn't be entirely surprised if those became less prevalent as telephone services decline in popularity, but I'd figured most of the deaf community used them still.
- _nalply 9y ago
  I don't understand this question. You mean, are AWS, the credit card institution and the customs also using TTY devices? Sorry, no. And since texting (mobile short message service) TTY slowly went out of use, at least here in Switzerland. I still own a TTY device, however I haven't used it for more than ten years. An interesting technical tidbit here: My TTY is using V.21, however with only one channel and with 110 baud. I researched the TTY with recording on a sound card and analysing the tones. Bit 0 is represented by a sinus wave of 1180Hz, 1 by 980Hz with a duration of 9.1ms each. A byte was transferred with 10 bits (total duration 91ms), 1 bit was a stop bit and the other one a parity bit (I am not sure, I forgot some details). Additionally there was a carrier tone at 1080Hz which was held for about 3 seconds after the last byte has been sent. This means it was not possible that both parties simultaneously send. We had a convention that the other party is allowed to answer when we type two asterisks. A phone relay service in Switzerland still continues to use this convention in their JavaScript application. It is a simulation of the old TTY device they sold to people. I think they had to use websockets because every letter is sent to the other party right away.
grogenaut 9y ago
I thought AWS allowed you to verify via text?
- _nalply 9y ago
  I had to phone them and reread the text. The first two times they didn't understand me. I felt stupid. It was like shouting nonsense in the woods. Perhaps they have different identification rules for people not in the US.
  - veb 9y ago
    In NZ they call me with their verification code. A bit hard when I'm deaf... ;-) Took me a few tries!
    - lazyasciiart 9y ago
      I had to do that and I'm in the US.
walshemj 9y ago
I don't think Mr Fisher is hearing impaired though donot AWS and other US institutions offer typetalk or text relay services.
aagha 9y ago
Isn't this a violation of the ADA?
- otterley 9y ago
  711 exists so that businesses don't have to support TTY calls directly. https://www.fcc.gov/consumers/guides/711-telecommunications-relay-service https://www.fcc.gov/consumers/guides/711-telecommunications-...

fivre 9y ago

Interesting. You don't use TTY devices then? I wouldn't be entirely surprised if those became less prevalent as telephone services decline in popularity, but I'd figured most of the deaf community used them still.

_nalply 9y ago
I don't understand this question. You mean, are AWS, the credit card institution and the customs also using TTY devices? Sorry, no. And since texting (mobile short message service) TTY slowly went out of use, at least here in Switzerland. I still own a TTY device, however I haven't used it for more than ten years. An interesting technical tidbit here: My TTY is using V.21, however with only one channel and with 110 baud. I researched the TTY with recording on a sound card and analysing the tones. Bit 0 is represented by a sinus wave of 1180Hz, 1 by 980Hz with a duration of 9.1ms each. A byte was transferred with 10 bits (total duration 91ms), 1 bit was a stop bit and the other one a parity bit (I am not sure, I forgot some details). Additionally there was a carrier tone at 1080Hz which was held for about 3 seconds after the last byte has been sent. This means it was not possible that both parties simultaneously send. We had a convention that the other party is allowed to answer when we type two asterisks. A phone relay service in Switzerland still continues to use this convention in their JavaScript application. It is a simulation of the old TTY device they sold to people. I think they had to use websockets because every letter is sent to the other party right away.

grogenaut 9y ago

I thought AWS allowed you to verify via text?

_nalply 9y ago
I had to phone them and reread the text. The first two times they didn't understand me. I felt stupid. It was like shouting nonsense in the woods. Perhaps they have different identification rules for people not in the US.
- veb 9y ago
  In NZ they call me with their verification code. A bit hard when I'm deaf... ;-) Took me a few tries!
  - lazyasciiart 9y ago
    I had to do that and I'm in the US.

walshemj 9y ago

I don't think Mr Fisher is hearing impaired though donot AWS and other US institutions offer typetalk or text relay services.

aagha 9y ago

Isn't this a violation of the ADA?

otterley 9y ago
711 exists so that businesses don't have to support TTY calls directly. https://www.fcc.gov/consumers/guides/711-telecommunications-relay-service https://www.fcc.gov/consumers/guides/711-telecommunications-...