4 ms·
To each their own, but FWIW, I have a MBP and an X1 and I _greatly_ prefer the former. I think the new touch bars were a mistake, and I think Apple is expensive
by berberous 9y ago
To each their own, but FWIW, I have a MBP and an X1 and I _greatly_ prefer the former. I think the new touch bars were a mistake, and I think Apple is expensive and the QA going downhill, but the overall quality and customer service are still miles and miles beyond the X1.
- lz400 9y agoYes, Apple customer service is worlds beyond Lenovo, I had to return a defective laptop and it took months and painful calls. But still, the hardware is just more competitive in Lenovo. And YMMV but I can't deal with the new MBPs' keyboard, touch bar and lack of ports. It's just a show stopper for me.
- lostmsu 9y agoI've got Acer fix mine in 2 weeks including delivery. How can Lenovo be that bad.
- lz400 9y agoIt was a bit of a mess. Took 4 weeks from ordering to delivery, arrived defective. Called them, they said we'll pick it up, repair it and return in 1 week, I said ok. After 3 weeks I called them, they say they are waiting for a spare part, will take ~2 months. I say I want a new one, they tell me ok but that they need to send me the broken one and then I need to restart everything, so ~5 weeks more. Definitely the worst thing about Lenovo is CS.