Google Docs and MS Office probably have better UX testing protocols than OpenOffice et al. FLOSS tends to skimp on tests because there are lots of people willin

Google Docs and MS Office probably have better UX testing protocols than OpenOffice et al. FLOSS tends to skimp on tests because there are lots of people willing to be coders and nobody who wants to do product testing. Unfortunately that's a hard problem to fix, I think, although elementaryOS seems to have something up their sleeve. A lot of Linux stuff feels "unpolished", even though lots of people have tried to polish it. But without data, the gatekeeper of the repository only has their natural discretion when determining which contributor is best at polishing the UI. What is true is that this isn't usually devastating to the user experience: anyone who has enough goodwill towards the idea of FLOSS can use free software UIs and be happy about it, but without that, the rough edges might be putting people off.