Does the UK not have consumer protections for delivery mistakes like this? Should have had every right to tell them to get fucked and keep the switch the secon

Does the UK not have consumer protections for delivery mistakes like this? Should have had every right to tell them to get fucked and keep the switch the second they threatened him. They sent it to him, they can eat the loss. if they don't want to then they can politely offer to get you a return shipping label and apologize for the trouble. This type of thing sounds about right for Nintendo.