Sorry, I think I misunderstood your example. I read 10 TV as 10 Teravolts, i.e. they blew up your IT infrastructure with a massive electrical surge. Obviously I

Sorry, I think I misunderstood your example. I read 10 TV as 10 Teravolts, i.e. they blew up your IT infrastructure with a massive electrical surge. Obviously I also mixed up who was sending the 10 TV and who was receiving. You can safely ignore my nonsensical reply. Yes, fortunately for you, if your IT system messes up and sends 10 TV (whatever that is), they cannot just keep the 10 TV. They are required to compensate you for them/it if they want to keep them/it.