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Maybe you should consider adjusting your recommendation engine to default to keeping the price as close to possible as the original item. The majority of your
by piptastic 9y ago
Maybe you should consider adjusting your recommendation engine to default to keeping the price as close to possible as the original item. The majority of your customers are going to have this as their highest priority. Basing it off prior replacements (which were most likely not optimal the first time), sounds like the engine might be perpetuating mistakes.
- octernion 9y agoWe do use (as inputs) problems folks report with replacements (which include “too expensive” as an option), so theoretically this is covered, but I do think that we will be looking at the initial ranking and boosting as it seems this is a consistent problem. As I noted elsewhere, we will be looking at better collecting preferences from customers as “the majority of customers” approaches don’t always work for very personal items like groceries (eg some folks would prefer to have it organic regardless of cost!)