I cancelled my prime account after a string of issues, the worst of which I’ll summarize. I bought a $1300 camera, received a $500 camera. Easy error, easy fix

I cancelled my prime account after a string of issues, the worst of which I’ll summarize. I bought a $1300 camera, received a $500 camera. Easy error, easy fix. I wish. I had to call twice to initiate the return, call twice more to find out why a moth later I had neither a camera nor my money. Turns out the return was silently rejected. Why? “Wrong item returned.” No kidding! Had to call a fifth time to finally get this resolved, but at the end of that call I realized I was paying amazing $100 annually to fix issues that they caused.