In that scenario, I think it would be you would need to make reasonable effort to collect the item, otherwise you abandon it. If the customer refuses you to co

In that scenario, I think it would be you would need to make reasonable effort to collect the item, otherwise you abandon it. If the customer refuses you to collect it, then you can demand payment. But as the above comment says, you would have had to send the item as part of an existing engagement, such as a purchase or replacement.