2 ms·
> they would often want to return the item after playing around Then don't have a return policy. > The hobbyists were also a drain on support time Make them
by microcolonel 9y ago
> they would often want to return the item after playing around
Then don't have a return policy.
> The hobbyists were also a drain on support time
Make them pay for support at a premium.
- zdkl 9y agoA company practicing your doctrine will get slammed for being user-hostile by everyone on hn and reddit. Probably sued in some countries, too.
- tyingq 9y ago>Then don't have a return policy. You probably haven't encountered chargebacks as a merchant. "All sales final" only works for cash businesses. "Not as described" covers a lot of ground for hobbyists struggling to deal with a complex electronics product.