What's wrong with how DMV is run? My state's DMV has essentially moved to a mostly online system where you pay online and get documents mailed to you. I think

What's wrong with how DMV is run? My state's DMV has essentially moved to a mostly online system where you pay online and get documents mailed to you. I think the only reason to ever show up at the DMV is to take or re-take your driving test. All the renewals are done online. I haven't been to the DMV in almost a decade.