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I talked to one of our customer service reps and they echoed what I said. "We have certified property managers in each market that will be there to manage the p

I talked to one of our customer service reps and they echoed what I said. "We have certified property managers in each market that will be there to manage the property and tenant post closing. But if there are any issues outside of that they can also reach out to Roofstock support for assistance."

astura 9y ago
Yeah, I understand that, but property managers can really only do so much, right? They can take care of handling tenant inquiries, handling some repairs, probably collect rent. But they can't handle stuff like evictions and lawsuits, right? The other question I have about property managers is do they usually handle routine stuff? Stuff like landscaping, making sure snow is removed each time it snowed, scheduling chimney cleaning, boiler servicing, gutter cleaning? What about routine deck maintenance? Fence maintenance? Making sure the window trim paint isn't peeling? How involved would an investor have to be to keep up with that sort of routine stuff that the tenant doesn't necessarily tell you to do? I mean, tenants might not even know some of that sort of stuff needs to be taken care of. Is your tenant going to let you know your driveway needs to be sealed? What happens if you need a major repair, say, like new siding? Do you find contractors, get quotes, etc.
- Mc_Big_G 9y ago
  Most if not all of these services are provided by property management companies. When you view a property on Roofstock, you can see the PMs that we have partnerships with and you can then go to their site and see what services they provide. Here's an example of one of our partner's services: http://pragerpm.com/management/property-management/ http://pragerpm.com/management/property-management/ With that said, I don't think you'll find any realtor or company that will sell you a house for a 0.5% fee and will then handle every issue you have with that house. What you want is a high service level property management company. We try to provide good ones at a discounted rate.

astura 9y ago

Yeah, I understand that, but property managers can really only do so much, right? They can take care of handling tenant inquiries, handling some repairs, probably collect rent. But they can't handle stuff like evictions and lawsuits, right? The other question I have about property managers is do they usually handle routine stuff? Stuff like landscaping, making sure snow is removed each time it snowed, scheduling chimney cleaning, boiler servicing, gutter cleaning? What about routine deck maintenance? Fence maintenance? Making sure the window trim paint isn't peeling? How involved would an investor have to be to keep up with that sort of routine stuff that the tenant doesn't necessarily tell you to do? I mean, tenants might not even know some of that sort of stuff needs to be taken care of. Is your tenant going to let you know your driveway needs to be sealed? What happens if you need a major repair, say, like new siding? Do you find contractors, get quotes, etc.

Mc_Big_G 9y ago
Most if not all of these services are provided by property management companies. When you view a property on Roofstock, you can see the PMs that we have partnerships with and you can then go to their site and see what services they provide. Here's an example of one of our partner's services: http://pragerpm.com/management/property-management/ http://pragerpm.com/management/property-management/ With that said, I don't think you'll find any realtor or company that will sell you a house for a 0.5% fee and will then handle every issue you have with that house. What you want is a high service level property management company. We try to provide good ones at a discounted rate.