4 ms·
One strong headwind to this trend is fraud. Seller fraud is well-known, and payment systems have bent over backward to insure this, but buyer fraud is even more
by javajosh 9y ago
One strong headwind to this trend is fraud. Seller fraud is well-known, and payment systems have bent over backward to insure this, but buyer fraud is even more popular these days. It's easy to cheat a seller:
I'd like to see more intimate online shopping experiences involving at least a short (30s) video call between buyer and seller, at least for first-time customers. It would be particularly potent to make pleasant greetings, express joy at the opportunity to shop/serve, show the credit card on the video monitor, a photo-id, plus incidentals that give a sense for who you are. That way fraud only happens with full-blown identity theft, and now you have a good image of the thief to help the victim get relief, and you can even add the thief to a buyer blacklist. (Interestingly the video evidence format helps avoid the case where a seller blacklists people they "just don't like".)