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If in Europe: please contact your local consumers organisation or legal assistance insurance and go get your rights! We need case law to go all the way up, even
by wjnc 9y ago
If in Europe: please contact your local consumers organisation or legal assistance insurance and go get your rights! We need case law to go all the way up, even on the smaller losses usually involved in consument product conflicts.
Irregardless of small print, if it's not clear from the outset there is some part of 'lease' (of certificates) involved it seems pretty straightforward to annul your agreement of purchase once the product stops working within the period you could normally have expected it to function correctly. (Even if it is clear from the outset, the day my Philips Netflix-integrated TV With Netflix Button (R) stops showing Netflix, I'm going for it.)
The nice thing about annulment is 100% money back. The less nice thing about anulment is that it is the store that has to pay you back, not the companing producing the product. They need to sort out liability among themselves. It's producers thinking this is acceptable behaviour that starts it. The retailer is only the middle man.