Lenovo has a policy of cancelling orders if the billing and shipping address country does not match. Fine. So they know I am Canadian because otherwise I couldn

Lenovo has a policy of cancelling orders if the billing and shipping address country does not match. Fine. So they know I am Canadian because otherwise I couldn't make an order. Right? You can't get to the chat when travelling because it's geofenced based on your IP instead of order number / serial number of the laptop.