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There is a big dose of fashion and fad-following in usability. The things you mention are manifestations of poor decisions made in the name of usability, but ac

There is a big dose of fashion and fad-following in usability. The things you mention are manifestations of poor decisions made in the name of usability, but actually in the interest of being pretty. I think even making the right decisions in terms of usability, tethered to a few short-sighted user stories, will result in this situation. Usability should be in service of a higher purpose, which should be enabling the user to understand how to use something powerful and flexible that does not constrain them only to what is envisioned by the developer or the UI architect. That's what has happened here with Maps. You can perform User Story #1 or #2 with zero friction. But there is no way to do what @gravislizard wants to do, which wasn't anticipated by Google or specifically designed for.

ryandrake 9y ago
Not only is there a lot of fashion and fad-following, but there is a distinct lack of measurement and metrics. You want this animation or to change the color on this control? Fine--show me the empirical data that demonstrates that it improves usability or any of our KPIs. None of this, "I'm an artist and I subjectively feel this will be good for users." That's total BS. Show me the measurement that justifies your design request, or let's A/B test it.