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I work at a large bank. Mostly people hold all relevant knowledge in their own head, and when they receive a request for information they only respond if their
by ryanmonroe 9y ago
I work at a large bank. Mostly people hold all relevant knowledge in their own head, and when they receive a request for information they only respond if their manager knows yours. Then, they will mostly refuse to create any type of actual document and instead request that you set up a meeting with them through Outlook. They are of course completely booked on their Outlook calendar for at least the next few weeks, and then when you do get to talk to them they use obtuse department-specific acronyms as much as possible so that by the time you've started to understand the surface of their answer they have to leave for an urgent meeting.
- reducesuffering 9y agoHoooly, that is terrible!
- Balgair 9y agoBest part is when they retire and then no-one knows anything about anything. Then the Company is forced to hire them back on as contractors (at $500/hr, minimum 25 hours, of course)
- swyx 9y agowhat's crazy is if bank managers cared at all about making their organizations a learning organization this is priority #1. instead they prioritize hiring people over figuring out what they do after they're hired.
- dsnuh 9y agoHaving spent many years in a company with banks as clients, thank you for so clearly confirming what I have always suspected.
- ajeet_dhaliwal 9y agoI thought I didn't work at a large bank but you're making me doubt that, we must be in the same building.