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Agreed. The new Bank of America ATMs make getting cash incredibly fast. After inserting your card, you're presented with a screen that has an input field for yo
by rahim 16y ago
Agreed. The new Bank of America ATMs make getting cash incredibly fast. After inserting your card, you're presented with a screen that has an input field for your pin and then just below that are buttons with the most common withdrawal amounts ($20, $40, $60, etc.). Most of the time I visit an ATM to get a bit of cash, and can be done in about a minute. Another nicety: after choosing one of the "quick cash" amounts, the ATM spits your card out before your money, so that you're less likely to leave your card behind.
- sh1mmer 16y agoThat's actually a well researched bit of cash machine UED. I remember when I worked in the usability lab at a university in the UK this one came up. Most early ATMs gave cash first and there was a significant minority of people who forget their cards. I can't remember the paper, but it's pretty essential to be people first in design, rather than engineering first.
- bittersweet 16y agoIs this really that new and innovative? The way you describe is exactly how it's always been in the Netherlands. I think 90% of our machines are just there to get money, not deposit it, so maybe we had more chance to come up with a streamlined and simplified process.
- qw 16y agoThat's an exact description of the ATMs in Norway, and they have always done that.