Apple's claim to fame was always that "grannies and other tech illiterates" could use their stuff without having to go to any help resource. Apple has lost its

Apple's claim to fame was always that "grannies and other tech illiterates" could use their stuff without having to go to any help resource. Apple has lost its advantage there. Good luck getting many of them to talk to their phones. For example, my wife, my daughter, and my sister are all really smart but not tech savvy. They love Apple, but the "upgrade" to iOS 11 is bothering them quite a bit. (Too bad Android isn't any better.) My mom is still on Windows. She hates Windows 10 and really misses XP, but she can get by OK without too much help. She's 84. I'm thankful she never went to Apple, frankly. She would never talk to a computer. That is in the ridiculous range for her.