My guess is that the guy is not completely honest that the "help desk" person blocked his account. Anyway, freelancer.com is just a platform, if you are a freel

My guess is that the guy is not completely honest that the "help desk" person blocked his account. Anyway, freelancer.com is just a platform, if you are a freelancer you shouldn't rely only on one specific platform. A freelancer by definition should not be dependent on anyone else, you are in charge.