The person who posted the review is projecting this behavior on customer service. We don't know exactly what happened and we only have one side of the story. >

The person who posted the review is projecting this behavior on customer service. We don't know exactly what happened and we only have one side of the story. > It became clear later on that this limitation was placed by a support agent which I apparently angered during the first issue... Was it actually that clear? Did the customer service rep give an indication that he or she was "angry" with this person? No details were offered except for language which most likely wasn't being used. > They didn't use these words, but it was the gest of it. This was used liberally through the review. The reviewer posted the "gest" of the customer service replies which seemed to be filtered through the reviewer's perception of the mood of the person on the other end.