I maintain an open source app that gets about 180,000 MAU, and can confirm that I see probably a 10:1 or worse ratio of ‘your thing is broken’ emails to ‘thank

I maintain an open source app that gets about 180,000 MAU, and can confirm that I see probably a 10:1 or worse ratio of ‘your thing is broken’ emails to ‘thank you’s. The grumpy emails take a meaningful toll on me. I don’t get paid for my work, so why would I continue given that the primary output (user feedback) I get to my input (time and energy/nights and weekends) is negative? Long story short: send a thank you message, apropos of nothing, to your favorite OSS project. They’ll greatly appreciate hearing it. Postscript: as luck would have it, the app I work on is consumer-focused, and my partner is a daily user of it. I probably would be less likely to continue working on it if she didn’t rely on it on a day to day basis.