It was different before, there was a free site that got rolled over into this company. The main issue drivers were complaining about with the free version was

It was different before, there was a free site that got rolled over into this company. The main issue drivers were complaining about with the free version was no shows (=no money) which the company version tries to fix by taking money beforehand. It's a fickle market though since every journey is independent ( so it's not hard to move platform) people are very price-conscious (many students etc) and the social features are not popular.