I had a great experience with Brussels Airlines during the volcanic ash thing - unlike a lot of crappy airlines, they put me (and the rest of my flight) up in a

I had a great experience with Brussels Airlines during the volcanic ash thing - unlike a lot of crappy airlines, they put me (and the rest of my flight) up in a hotel in Barcelona for 2 nights, then organised a coach for everyone to drive back to Brussels. The only slight quibble was the dropping us at the destination airport at 2am with no other transport connections (apart from taxis) running, but that was small potatoes against what a lot of others suffered during that period. Still, their customer service was top notch, and they were quick with getting information out.