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So was I. But technically "No Support Staff" means no one, on staff, doing any support. Thus the customers would have to use a stack exchange or some other ty
by parallax7d 16y ago
So was I. But technically "No Support Staff" means no one, on staff, doing any support. Thus the customers would have to use a stack exchange or some other type of self-sufficient system.
- j5eb6ach 16y agoBecause of its searchable Knowledge Base for customer self-help, we also chose to use Tender (the SaaS platform used by New Relic).