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I'd like to add that if you are/were in the U.S. Military at some point, (or even your parents, I'm pretty sure) then you should check out USAA. They have a fa

I'd like to add that if you are/were in the U.S. Military at some point, (or even your parents, I'm pretty sure) then you should check out USAA. They have a fantastic website and awesome customer service. note: I have no affiliation with USAA other than I use them and really like them.

astine 16y ago
USAA does have a mostly solid website (and a fairly customer service all around IMHO,) but it does have some rendering flaws with Firefox on Linux that are very annoying.
klous 16y ago
I believe USAA also supports check imaging - no need to physically deposit a check. take a picture / scan it from your home or office and it will be processed.
- stonemetal 16y ago
  They do but it doesn't work that well. I have had to scan checks 3 or 4 times before.
seekely 16y ago
You no longer need an association with the military to sign up for USAA's checking/savings accounts. They're just really quiet about it. I made the switch to them a couple months ago. Signed up online and had an account minutes later.
ndimopoulos 16y ago
I agree. You do not have to be a member of the U.S. Military to open an account (or more) with USAA. It took me roughly 15 minutes to open accounts for myself and my family through their website. What you cannot do (if you are not/were a member of the military) is use their direct deposit feature i.e. scan checks and upload them to their website. You are not also eligible to get insurance from them. Other than that I agree that they have a fantastic website and awesome customer service. Because they do not have ATMs when you withdraw money from another bank's ATM, they refund up to $1.50 for the ATM fees up to 10 times a month.
lukev 16y ago
I had completely the opposite experience - our service with USAA was terrible. My wife's father was in the military so she had USAA for everything when we got married. We got a cheaper quote from another company for auto insurance, and when we tried to cancel for USAA they refused to do it and got belligerent on the phone, claiming that "we are the best" and "why would you want to use anyone else" and that our other quote "must be a mistake." It took half a dozen phone calls before we were able to cancel the service. Their credit card (which she still has) isn't much better. Huge delays posting payments, and the customer service has a huge chip on their shoulder whenever she needs to call them.

astine 16y ago

USAA does have a mostly solid website (and a fairly customer service all around IMHO,) but it does have some rendering flaws with Firefox on Linux that are very annoying.

klous 16y ago

I believe USAA also supports check imaging - no need to physically deposit a check. take a picture / scan it from your home or office and it will be processed.

stonemetal 16y ago
They do but it doesn't work that well. I have had to scan checks 3 or 4 times before.

seekely 16y ago

You no longer need an association with the military to sign up for USAA's checking/savings accounts. They're just really quiet about it. I made the switch to them a couple months ago. Signed up online and had an account minutes later.

ndimopoulos 16y ago

I agree. You do not have to be a member of the U.S. Military to open an account (or more) with USAA. It took me roughly 15 minutes to open accounts for myself and my family through their website. What you cannot do (if you are not/were a member of the military) is use their direct deposit feature i.e. scan checks and upload them to their website. You are not also eligible to get insurance from them. Other than that I agree that they have a fantastic website and awesome customer service. Because they do not have ATMs when you withdraw money from another bank's ATM, they refund up to $1.50 for the ATM fees up to 10 times a month.

lukev 16y ago

I had completely the opposite experience - our service with USAA was terrible. My wife's father was in the military so she had USAA for everything when we got married. We got a cheaper quote from another company for auto insurance, and when we tried to cancel for USAA they refused to do it and got belligerent on the phone, claiming that "we are the best" and "why would you want to use anyone else" and that our other quote "must be a mistake." It took half a dozen phone calls before we were able to cancel the service. Their credit card (which she still has) isn't much better. Huge delays posting payments, and the customer service has a huge chip on their shoulder whenever she needs to call them.