And if an employee pushed for 3 weeks ignoring the company's leader's best-known rule for not screwing over customers - what does that say about the employee? H

And if an employee pushed for 3 weeks ignoring the company's leader's best-known rule for not screwing over customers - what does that say about the employee? How would you deal with it if they haven't listened to anyone else? It's like you're not even reading anyone's responses to understand why they disagree with you...