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There is a difference between alleging poor service or quality of accommodation, and, alleging a criminal act committed on the premises or by hotel staff. Trip
by 11thEarlOfMar 9y ago
There is a difference between alleging poor service or quality of accommodation, and, alleging a criminal act committed on the premises or by hotel staff. Trip Adviser likely must take down these posts because they allege criminal acts that in many cases are not proven in a court and therefore, Trip Adviser can be sued for libel by the hotel. If the crime is reported and charges are subsequently proven and the case is a matter of public record, then I'd say Trip Adviser is obligated to report that fact in some way. But that can take a long time, and I'd guess some guests don't report the crime to the local police at all.
It's a terrible situation not just that someone is victimized, but that they cannot warn others and spare them. What is the solution? How can victims ensure that future guests are warned?
- DrScump 9y agoallege criminal acts that in many cases are not proven in a court ... which the media does all the time, often even before/without formal criminal charges being filed. I think they would be justified in removing such reviews with allegations uncorroborated by supporting police reports. But if there is an open criminal complaint or indictment, review removals about such a case looks improper.
- Malician 9y agoThe story where someone spent a week getting their crime reported only to have the local police chief who was trying to help them murdered within weeks takes the cake. And the hotel refuses to help.