We use ML for Intent matching and NER and Ink to control the conversation state and flow. The core of this has been open sourced so you can see how we will the

We use ML for Intent matching and NER and Ink to control the conversation state and flow. The core of this has been open sourced so you can see how we will the two together in practice here https://github.com/rabidgremlin/Mutters https://github.com/rabidgremlin/Mutters