> Just as an example of how easy* it is for even experts to screw these things up You can't refer to everyone working in IT as an expert. We must have higher s

> Just as an example of how easy* it is for even experts to screw these things up You can't refer to everyone working in IT as an expert. We must have higher standards than just "Can you use Excel? Great, now go set up DNSSEC", which is what probably happened in this case of a generic hosting provider.