There is an all too common type of blog/post where the writer has said "[Large entity] has done something really dumb and all of my avenues for remedy have come

There is an all too common type of blog/post where the writer has said "[Large entity] has done something really dumb and all of my avenues for remedy have come to nothing". The post goes sufficiently viral that it gains the attention someone within [large entity] who can actually do something about it. This is a terrible model. It's not really a model at all, it is the complete absence of any working model. Make something that enables individuals to tell large entities that something needs to be done. Effectively turn input from many into a list of meaningful, actionable items that get delivered who have the capacity and desire to do something about it.