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FWIW, my partner and I were in a similar position after winding down our first company together ~1.5 years ago. We decided to just interview our friends and fri
by davidhariri 9y ago
FWIW, my partner and I were in a similar position after winding down our first company together ~1.5 years ago. We decided to just interview our friends and friends of friends companies asking about their biggest pain points. This gave us two things:
1. A common pain point across a sample of ~10 companies (the pain point was customer support, which lead us to the problem of automating first responses to customer support queries and our solution is https://ada.support https://ada.support)
2. A group of early, paying customers to help us build the product they needed. Paying because we wanted to make sure what we were building was actually valuable.
I don’t know if my partner would be comfortable with me disclosing our financials, but I’ll just say we’re close to being profitable with a team of 16.
Hope that helps ¯\_(ツ)_/¯