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Amazon encourages developers to be on call, but there are also rolling on-call systems so no one gets paged in the middle of the night. A team I work closely wi
by openasocket 9y ago
Amazon encourages developers to be on call, but there are also rolling on-call systems so no one gets paged in the middle of the night. A team I work closely with does this. It isn't very stressful for me, I'm just on call for small, well-defined intervals, something like 1 week out of every 6, and only high severity issues will cause a page. In the last year or so I've been on call I was only paged after normal business hours once. Of course, Amazon is an absolutely massive company, so different teams may have wildly different experiences.
- jorblumesea 9y agoI think it's different for each team, especially the AWS groups. I know some support engineers that do 12on/12off rolling calls like you said, but others where it's one person on call, 24/7 for a week and they catch everything, not just SEV 1. It really just depends on your org/boss but the AWS org is known to be particularly pager-slaved.