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Ask HN: Reliability Stats in Cloud Providers
I recently lead a project to move two datacenters to AWS. While it's quite redundant with multiple regions* and automation, I've noticed that in the past few weeks there've been at least three separate incidents with Amazon that shook my faith: the network to the whole region had 80+% packet loss in one incident for a whole half hour, in another a whole 'rack' (or whatever our VPSes all were on) had a full network failure, and this weekend literally just one shared VPS had an 'underlying hardware issue' that they refused (or 'cannot') elaborate on.
I have another client that has a much smaller footprint and I want to put them on a cloud service, but AWS now seems too unreliable. Digital Ocean is another one I have experience with, but only as a retail consumer, not a business.
Are there published stats or anything that someone has written up to compare reliability, for those who need the most reliable cloud provider?
I'm not aiming to start a flame war; just data gathering for a real-world business decision.
* Not zones - don't kid yourself that a whole region can't go down, rendering the multi-zone setup dubious.