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Amazon just don't care. I bought a charger with a fake Intertek -- a UL competitor -- mark on it. Internek at the time had a pdf on their site warning the pro
by x0x0 9y ago
Amazon just don't care.
I bought a charger with a fake Intertek -- a UL competitor -- mark on it. Internek at the time had a pdf on their site warning the product had not been tested by them. I discovered this by googling the product after arrival. I notified Amazon and they immediately refunded my order... but didn't remove the charger from their site. Instead, they continued to sell it.
- ksk 9y agoSo, how does Amazon know you're not lying? If they lower the threshold enough to pull products, people would just game the system (not that it isn't happening now) to pull their competitors products off of Amazon. The good news is that the solution can come from the community. Aren't we all startup people here? But the bad news is that very few people are willing to put their money where their mouth is. People rail on about Big Corp screwing over the little guy. But supporting the 'little guy' companies means buying products that are made by smaller non-established companies. Sometimes doing things "right" means paying employees more benefits, having higher product safety standards, sourcing raw materials ethically, etc all of which adds to the cost of doing business. That money has to come from all of us buying those products.
- forgottenpass 9y agoSo, how does Amazon know you're not lying? Presumably the people at Amazon can also access Intertek's website. They're a big enough retailer they could probably get someone on the phone too.