I think it's just because tea-drinking is a small market, so there are few people like me, who don't enjoy the process, but enjoy the tea. There are people lik

I think it's just because tea-drinking is a small market, so there are few people like me, who don't enjoy the process, but enjoy the tea. There are people like you describe in coffee to, but they are outnumbered by those, who just want some caffeine. And I think the tea startup should think how to expand the niche, not try to cater to current enthusiast. Of course, this machine was very wrong for this aim.