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Southwest is still head and shoulders above everyone else, although I had one flight a few years ago were the crew was so rude to the passengers that I thought
by Aaronontheweb 16y ago
Southwest is still head and shoulders above everyone else, although I had one flight a few years ago were the crew was so rude to the passengers that I thought I'd accidentally boarded a U.S. Airways flight. Thankfully that's been an infrequency rather than a regularity like it is with other airways.
- tptacek 16y agoI have the impression that if I complained about an SWA employee to SWA, it would matter. On the other hand, complaining about a Delta employee seems like an utter waste of time.