Since the beginning, we've focused on providing the best user experience possible. Whether we're designing a new Internet browser or a new tweak to the look of

Since the beginning, we've focused on providing the best user experience possible. Whether we're designing a new Internet browser or a new tweak to the look of the homepage, we take great care to ensure that they will ultimately serve you, rather than our own internal goal or bottom line. Google's support for their free products is terrible. While they may take great care to keep the user in mind while designing products, and take care to optimize for the variables they track, their claim above rings hollow in my experience.