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In practice, users seem to get confused and then send emails asking why they can't just use passwords. Example edge case: it doesn't work well for people who d
by JoshMnem 9y ago
In practice, users seem to get confused and then send emails asking why they can't just use passwords.
Example edge case: it doesn't work well for people who do things like sign up for your site with a secondary email address, and then try to access your site from a computer/device that doesn't have access to the secondary email account.
I think that Slack does it the ideal way -- you set a password, but you can always request a "magic link" to get into your account via an email link if you don't have easy access to your password.
- jazoom 9y agoAs a counter point, I've been running a service like this for 2 years. I had one person mildly complain in the early days and the thousands that have signed up after haven't said anything about it. Emails go through instantly every time and they rarely get logged out. I get a lot of feedback weekly but it's never about the signup/login process.