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Depends on how exactly you define trust. You can always trust big companies - to do the thing that will make them the most money short term and/or minimize thei
by grahamburger 9y ago
Depends on how exactly you define trust. You can always trust big companies - to do the thing that will make them the most money short term and/or minimize their risks. Their actions tend to be predictable. Small companies sometimes do strange / unpredictable / stupid things, you can't always trust that they'll do things that are in their best interest.
- Havoc 9y ago>Depends on how exactly you define trust. Exactly as you'd understand it in this context. Trust in the human sense. e.g. I used to audit a small company had crazy loss making return rates but was still killing it overall. Asked the financial manager about the returns losses - she's like that's what the owner of the company decreed. That's odd. Asked the owner wtf is up with these numbers. Turns out they basically refund for anything & everything. Owners stance was "either product delivers and the customer doesn't complain...or we give back the money". There was no middle ground in his world view. That's what I meant by owner stamping his own ethics onto the company. That said this guy had industry on his side. Anyone that needed his product had just by definition just spent big money on an associated asset. So 99% of his clients were serious and had money. As a side note - they slaughtered the competition too. For customers that aren't price sensitive the combination of quality product and quality company stance wins.