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This making me a bit nauseous. Two things come to mind. Can Deliveroo and the restaurants do things like this? Restaurants need to go through a food safety age
by thisisit 9y ago
This making me a bit nauseous. Two things come to mind.
Can Deliveroo and the restaurants do things like this? Restaurants need to go through a food safety agency before they open followed by regular checks. What kind of checks or regulatory frames do these "Rooboxes" fall in? Is it another case of ignorance of the law in name of tech disruption? The whole "fake it till you make it".
I maybe wrong but isn't this kind of lying to the customers? While people are expecting "Takeaway Delivery from Premium Restaurants", as Deliveroo puts it, what they are getting is something from a place which isn't really the restaurant. Sure people have been trained but is it really the same?
- zootboy 9y agoFrom the article: > Dan Warne, Deliveroo’s UK and Ireland managing director, admits the company did not move quickly enough to speak to the council and residents in Southwark, but says Roobox kitchens are clean, hygienic and checked by the Food Standards Agency.
- tolien 9y agoTo be fair, "checked by the FSA" isn't worth much - they also missed the Two Sisters chicken relabelling "scandal" [1] (not that they could reasonably be expected to observe that they met standards 24/7 anyway). 1: https://www.theguardian.com/business/2017/sep/29/food-regulator-chicken-supplier-food-safety-dates-2-sisters-food-group https://www.theguardian.com/business/2017/sep/29/food-regula...
- DanBC 9y agoFor food safety from restaurants I think of the "scores on the doors" scheme. FSA doesn't do the checking for that scheme. The local authority do the checks. The FSA hold the results. http://ratings.food.gov.uk/ http://ratings.food.gov.uk/ I can't find results for any of the rooboxes, but maybe I'm not searching properly. I really hope they're talking about this scheme, and that all the rooboxes have been checked.
- thisisit 9y agoFound two with Deliveroo's name: http://ratings.food.gov.uk/business/en-GB/957123/Deliveroo-London http://ratings.food.gov.uk/business/en-GB/957123/Deliveroo-L... http://ratings.food.gov.uk/business/en-GB/1002249/Deliveroo-London http://ratings.food.gov.uk/business/en-GB/1002249/Deliveroo-... The Roobox gives up three results: http://ratings.food.gov.uk/business/en-GB/960868/Blackwall-Roobox-London http://ratings.food.gov.uk/business/en-GB/960868/Blackwall-R... http://ratings.food.gov.uk/business/en-GB/957133/Rosa's-Roobox-Battersea-London http://ratings.food.gov.uk/business/en-GB/957133/Rosa's-Roob... http://ratings.food.gov.uk/business/en-GB/960304/The-Chilli-Pickle-Roobox---Hove-22-Olive-Road http://ratings.food.gov.uk/business/en-GB/960304/The-Chilli-... I am not from UK so don't know which one of them correspond to the ones mentioned in the article.
- DanBC 9y agoah, right. I didn't even think to check for the roobox or deliveroo names. I wonder if they're going to run into problems with advertising standards or trading standards. If I want "rotisserie chicken for the pricey Notting Hill-based specialist Cocotte" I probably want it from their actual place, or to know it's from a Roobox version.
- thisisit 9y agoThat sounds like bullshit. Bureaucracy moves very slowly and should have given them enough time to cover all their bases - residents and council as well. To cross check their claims. Below search on http://ratings.food.gov.uk http://ratings.food.gov.uk returns only three Roobox. It doesn't show Roobox for Cocotte, Crust Bros etc. mentioned in the article. So one has to wonder how true is their claim.
- sorokod 9y agoI think that this is a close you can get to lying to the customers without actually lying.