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Sorry, I was a touch unclear in my original post. The problem isn't that the product has little or no value-add, it's that for the population of tea enthusiasts
by arkades 9y ago
Sorry, I was a touch unclear in my original post. The problem isn't that the product has little or no value-add, it's that for the population of tea enthusiasts, it has actually negative value.
The tea enthusiast community is as much about tea accessories - infusers, cups, mugs, kettles, pots, sharing pitchers, tea pets, gongfu tray, etc. - as it is about the tea itself. For the sort of folks who are happy to drop dollars on tea goods, a machine built around excluding 90% of the fun actively goes against the grain. In addition, for $1000 you can buy several of the really, really nice tea pots that make most tea enthusiasts drool.
Please, don't take my word for it. Check out any popular tea blog. Or the agenda for any industry conference.
The way I see it, tea drinkers are likely to fall into a matrix of degree of tea enthusiasm, degree of tea accessory enthusiasm, and price insensitivity - let's call it a 3x3x3. 0 indicates some small degree of enjoyment or price insensitivity.
Most tea drinkers by numbers are going to be found in Tea[0]Accessory[0]Price[0] - folks who drop a lipton bag in their daily cup. They aren't likely to shift from their 1-cent tastes-like-tuchus tea to a $1000 machine with several-dollars-per-serving tea. If they cared that much they'd either not drink lipton, or if they were that price insensitive they'd at least buy better tea bags.
The second largest group is Tea[1]Accessories[0]Price[0]. These folks shell out for nicer tea bags, with tea comprised of tiny remnants of leaves rather than out-and-out fannings. They like tea; they think of themselves as tea drinkers. They may have a favored tea pot. They may know what whole leaf tea is and buy it on occasion. Their tea still only costs about 20 cents per cup (something like Vahdam) down to 6 cents a cup (PG Tips, the tea that every English hospital sends you home with after giving birth. And... it's surprisingly pleasant.) There is, again, a pretty steep difference between "I throw a better tea bag into my coffee cup for 6 cents rather than a shit bag for 1 cent" and "I will shell out a thousand bucks for a machine that will let me pay starbucks prices for a cup of tea."
So, addressable market is pretty tiny. Let's jump over to Price[2]. It exists. For tea enthusiasts most will be found in something like Tea[2]Accessories[2]Price[1]. Tea, it should be noted, is a cheap pass time. Even very fine tea is not generally expensive. Even very fine tea pots will not generally break $200. For these folks, there is pleasure in discovering new tea, buying new teaware, pairing teaware to tea (e.g., the right heat-conserving properties of pot to the leaf), and so on. Commoditizing their tea actively deprives them of pleasure. Removing tea-making accessories from the process deprives them of pleasure. It's like trying to sell k-cups to that guy who makes a big deal about this new single-farm roast from Nicaragua that he found for his pour-over, that he likes to make on his artisanal aeropress rig he backed on kickstarter. And where do they fall on price? I'm pretty price-insensitive on tea; I regularly buy the good stuff. On the higher end (let's not talk about seriously aged pu'erh), for instance, I got this spring's Ai Jiao Rock Oolong Tea of Wu Yi Shan, which ran 9 bucks USD for 50g. That's good for about 18 8-ounce cups - or lets be fair, about two weeks of my big morning cup (though that nice oolong is hardly a daily drinker). That puts me at 64 cents per cup. My daily drinker is an earl grey supreme w/ silver tips from Harney & Sons, which runs 25 cents for my big morning cup.
So which market segment are they looking for? To care about tea, but not enough to care about commoditized tea servings. To not care about accessories. And to not care about a hundred-fold price increase up front and a ten-to-hundred-fold increase per cup. So... tea[1]accessories[0]price[2+]?
I can't say it doesn't exist, but as addressable markets go, there's no reason to believe it's anything but vanishingly tiny. Which, really, anyone in the tea enthusiast community could have shared with them right up front.
That's not to say there aren't things that are in-demand in the tea community. They're just not the sort of things VCs would throw money at.
- hobofan 9y agoThanks for your thorough response! It's always nice to get a glimpse into a topic you usually don't give much thought to, especially when it's from someone that is passionate about it. I am neither a coffee nor a tea enthusiast and also not an expert on the respective markets, so please excuse any naive assumptions/equations I might be making. At least in Germany, with a strong middle-class, you do have a substantial coffee[1]accessories[0]price[2] market, with the persona of that market buying a Jura or Saeco full automatic machine (600-2000€) and coffee beans from Tchibo. They value their coffee because they drink a lot of it, but they also don't feel like going the extra mile to prepare it. For them, the coffee machine is also a status symbol they can show off when people come over. They - unlike the coffee enthusiasts with a manual espresso maker and an X step brewing and roasting process - don't really care about the fact that all the fun has been automated away. I trust you when you say that there currently nothing happening in the tea[1]accessories[0]price[2] market segment. However, I think it might be possible that it might just be untaped due to lack of machines like the Teforia, or that the market could be created via marketing (by also cutting into the coffee market).
- plorkyeran 9y agoI think it's entirely fair to say that such a market could potentially be created, but there's a big difference in how you have to approach creating a market vs. filling a niche that you think a market exists for already. Teforia bet on the latter, rather than trying to convince people with money to spend who like tea (but are not Tea Enthusiasts) that this was something they needed in their life.
- monort 9y agoIf you are a fully automatic tea machine startup from the future and reading this - the problem is not engineering, the problem is marketing. Put your ingenuity and money into it.
- monort 9y agoI think it's just because tea-drinking is a small market, so there are few people like me, who don't enjoy the process, but enjoy the tea. There are people like you describe in coffee to, but they are outnumbered by those, who just want some caffeine. And I think the tea startup should think how to expand the niche, not try to cater to current enthusiast. Of course, this machine was very wrong for this aim.